One of the most commonly asked questions when a customer brings a computer into our shop for malware removal is, “Will I lose my data?” The answer is NO. We have a state-of-the-art data recovery server to retrieve your data.

While most malware and viruses can be removed with our Full Cleanup service, extensive damage to your computer’s operating system, or backdoors installed on your machine by hackers usually require a reformat to correct.

Full Cleanup Service:
Process includes:

• Extensive system scan with our powerful anti-malware software suite
• Removal of “junk files” that build up with regular PC use
• Manual checking of file system and registry to ensure full removal of threats

Turn around time can vary from 1 hour to 1 day, depending on severity of infection.

Price: $125.00

Reformat Service:
Process includes:

• Backing up of all data, including E-mail, pictures, music, documents, and any other business software. (Or replacing hard drive with a Solid State)
• Re-install Windows, drivers, updates, programs, and data. We bring the computer back to your home or office & finalize the job by setting up the printer & e-mail.

Turn around time is typically 1 day

Price: $300.00 – $350.00

Malware

• Malwarebytes 2024
  Price: $55 per year – includes installation